一個完整的shopify店鋪肯定是讓人感到安全放心的，當然前提是你需要用文字或者圖片來打消顧客的擔心，所以shopify的一些頁面是必須添加的。下面整理了下幾個必用頁面，當然可能根據(jù)產(chǎn)品的不同你需要添加更多的頁面。

1，SHIPPING POLICY 運輸規(guī)則

發(fā)什么快遞，需要多長時間，訂單處理時間是多長,從哪里發(fā)貨等等，我這里給個模板大家參考下：

Shipping to Worldwide

*Free standard shipping for orders over $xx

**Standard shipping for $xx. Whilst most Australia orders are received in 3-5 days, please allow up to 7 business days for standard delivery depending upon the time of purchase and your delivery address. For International Orders, it takes 10-14 business days.

***Express shipping for $xx. Whilst most express deliveries are received in 1-2 days, please allow up to 4 business days, depending upon the time of purchase and your delivery address. For International Orders, it takes 5-7 business days.

Please note: All orders are dispatched from China. During sale and holiday periods, delivery may take longer than the estimated time frames above.

2，RETURNS POLICY

REFUND(退款)

We can only accept non faulty items returned to us within 30 days of purchase. All items must be returned to us before a refund or replacement is issued. Please thoroughly inspect any item your order from us on receipt as we will only accept products returned to us in their original condition and fit for re-sale unless we have been given prior notice that an item is faulty. Delivery charges are non refundable unless the item purchased is faulty or incorrect.

1. Contact us at office@xxx.com(放上你的郵箱)

2. Carefully package the product and send to:

xxxx(放上你的地址)

EXCHANGE(換貨)

1. Contact us at office@xxx.com(放上你的郵箱)

2. Carefully package the product and send to:

xxxx(放上你的地址)

3，F(xiàn)AQ頁面

這個頁面是用來回答一些顧客最經(jīng)常遇到的問題，給個模板大家看下：

What do I do if I have received a faulty product?

如果收到有損壞的商品怎么辦?

Contact us at office@xxx.comproviding photos and proof of purchase, and our team would love to assist further.

Do you ship internationally?

是不是提供全球發(fā)貨?

Yes, we ship worldwide.

How long does it take to process an order?

我的訂單多久可以處理?

If you place an order on a weekend, your order should be processed the following business day. Please note this can take longer during sale or busy periods. We recommend allowing 2-4 business days from placing your order.

How can I track my order?

如何如追蹤我的訂單到了哪里?

When your order is dispatched, we’ll send you an email to let you know. You’ll receive another email shortly after with your tracking information which you can use to follow your parcel’s journey.

4,Payment 支付方式

Credit Card Details

信用卡支付，為了保證安全，我們不會記錄任何您的信用卡信息。

To ensure customer security, no credit card number is ever stored in our system. Your credit card details will be passed to the payment gateway as soon as they have been collected.

Payments

支付方式有哪些?(如果你沒有接入信用卡等等就可以去掉)

We accept the following methods of payment: ，Visa, MasterCard, American Express.

特別聲明：以上文章內(nèi)容僅代表作者本人觀點，不代表ESG跨境電商觀點或立場。如有關(guān)于作品內(nèi)容、版權(quán)或其它問題請于作品發(fā)表后的30日內(nèi)與ESG跨境電商聯(lián)系。