您可以收到四種不同類型的與應(yīng)用相關(guān)的費(fèi)用和抵扣額:
您可以收到四種不同類型的與應(yīng)用相關(guān)的費(fèi)用和抵扣額:
訂閱費(fèi)用 - 這些費(fèi)用用于定期使用應(yīng)用(例如月度訂閱)。費(fèi)用會顯示在您的常規(guī) Shopify 訂閱賬單上。
應(yīng)用使用費(fèi)用 - 這些費(fèi)用不是固定的,具體取決于您的應(yīng)用使用量或者與應(yīng)用集成的服務(wù)的使用量(例如客戶服務(wù)應(yīng)用提供的交互數(shù))。費(fèi)用會顯示在您的常規(guī) Shopify 訂閱賬單上。
一次性應(yīng)用費(fèi)用 - 這些費(fèi)用適用于由應(yīng)用提供的特定服務(wù)(例如,將您的數(shù)據(jù)從一個平臺單次遷移到另一個平臺)。這些費(fèi)用將顯示在單獨(dú)的賬單上。
應(yīng)用程序信用額度 - 在某些情況下,您有權(quán)獲得應(yīng)用程序,例如您在賬單周期中途將付費(fèi)應(yīng)用訂閱降級的情況。這些信用額度顯示在您的 Shopify 訂閱賬單上,可用于支付 Shopify 的未來應(yīng)用程序費(fèi)用。
您需要按 Shopify 的 30 天訂閱賬單周期為訂閱和使用應(yīng)用付費(fèi)。但您的應(yīng)用具有單獨(dú)的 30 天賬單周期,這會對您在 Shopify 賬單上看到的費(fèi)用產(chǎn)生影響。
您將每隔 30 天收到一次 Shopify 訂閱的發(fā)票,并為接下來的 30 天預(yù)先付款。例如,假設(shè)您在 4 月 5 日收到 發(fā)票。由于 4 月有 30 天,該周期將于 5月 4 日結(jié)束。您需要在 5 月 5 日為第二個月的訂閱付費(fèi)。由于 5 月有 31 天,您需要在 6 月 4 日支付第三個月的費(fèi)用。
通過訂閱向商家收費(fèi)的應(yīng)用按照 30 天的賬單周期單獨(dú)計(jì)費(fèi)。此賬單周期與 Shopify 訂閱同時收費(fèi)。有兩種類型的訂閱:
定期定價(jià)套餐
使用情況定價(jià)套餐
定期應(yīng)用費(fèi)用隨下一張 Shopify 30 天發(fā)票費(fèi)用一起收取。在下面的示例中,5 月 5 日的賬單包括從 4 月 20 日到 5 月 20 日的重疊應(yīng)用訂閱。6 月 4 日的賬單與此類似,包括 5 月 20 日到 6 月 19 日(因?yàn)?5 月有 31 天)的應(yīng)用訂閱。
在 Shopify 后臺中,您可以查看哪些訂閱(包括哪些應(yīng)用訂閱)具有定期費(fèi)用。
如果您停止支付賬單或關(guān)閉您的商店,Shopify 將凍結(jié)您的賬戶和您的定期應(yīng)用費(fèi)用。如果您重新開始啟用付款或在 30 天內(nèi)重開您的商店,Shopify 會將您的賬戶解凍,并且將恢復(fù)定期應(yīng)用費(fèi)用。
如果您使用 Pause 套餐暫停商店,則無需卸載您的應(yīng)用。商店使用 Pause 套餐時,您的定期應(yīng)用費(fèi)用會被凍結(jié),但重新開啟商店或者商店升級為 Pause and Build 套餐時,費(fèi)用會自動恢復(fù)。
如果您使用按使用情況計(jì)費(fèi)的應(yīng)用,則您始終需要在下一個賬單中為使用應(yīng)用付費(fèi)。例如,在下圖中,在 4 月 26 日創(chuàng)建的使用情況記錄將顯示在 5 月 5 日的賬單中。自 5 月 15 日起的使用情況記錄將顯示在 6 月 4 日的發(fā)票中。雖然這兩個使用情況記錄與同一個應(yīng)用訂閱相關(guān),但它們顯示在兩張單獨(dú)的發(fā)票上。
考慮應(yīng)用賬單、卸載應(yīng)用以及應(yīng)用使用費(fèi)時,請務(wù)必記住這些不同的賬單周期。
雖然您在批準(zhǔn)應(yīng)用費(fèi)用后會立即在賬戶上看到定期收取的應(yīng)用費(fèi)用,但這些費(fèi)用并不需要立即支付。在您收到為期 30 天的 Shopify 訂閱賬單或您已超過賬單起付金額時(以先發(fā)生者為準(zhǔn)),將對您的賬戶收取定期應(yīng)用費(fèi)用。
計(jì)劃卸載應(yīng)用時,請務(wù)必考慮應(yīng)用賬單周期。定期收取的應(yīng)用費(fèi)用在第一次批準(zhǔn)應(yīng)用費(fèi)用時生成,然后會在應(yīng)用賬單周期的第一天生成。因此,即使您在安裝應(yīng)用后的一兩天就將其卸載,賬單上依然會顯示費(fèi)用。
應(yīng)用使用費(fèi)與應(yīng)用的 30 天賬單周期相關(guān),表示使用應(yīng)用所產(chǎn)生的費(fèi)用。由于應(yīng)用的賬單周期不一定與 Shopify 的 30 天賬單周期相同,因此可能會看到一個應(yīng)用賬單周期的使用費(fèi)分?jǐn)偟絻蓚€ Shopify 訂閱賬單的情況??紤]賬單上的使用費(fèi)時,您應(yīng)考慮到不同的賬單周期。
產(chǎn)生使用費(fèi)用的應(yīng)用具有金額上限,可防止賬單周期內(nèi)的費(fèi)用超過最高起付金額。若要在超過金額上限后繼續(xù)使用應(yīng)用,您需要同意新的使用費(fèi)。這樣可以防止您支付的使用費(fèi)超過上限金額。
一次性應(yīng)用收費(fèi)適用于不定期計(jì)費(fèi)的應(yīng)用。所有一次性費(fèi)用都在單獨(dú)的賬單上顯示,這些費(fèi)用不會出現(xiàn)在常規(guī)的 Shopify 訂閱賬單上。
App charges
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There are four different types of app-related charges and credits that you can receive:
Subscription charges - These charges are for recurring use of an app, such as a monthly subscription. They appear on your regular Shopify subscription bill.
App usage charges - These charges are variable based on how much you're using the app or the service that it integrates with (such as the number of interactions provided by a customer service app). They appear on your regular Shopify subscription bill.
One-time app purchases - These charges are for specific services provided by an app (such as a single migration of your data from one platform to another). They appear on separate bills.
Application credits - You are entitled to application credits under certain circumstances, such as when you downgrade a paid app subscription partway through its billing cycle. These credits appear on your Shopify subscription bill, and can be used towards future application charges on Shopify.
Subscriptions
You are billed for your app subscriptions and app usage as part of Shopify's 30-day subscription billing period. However, your app has a separate 30-day billing cycle, which impacts the charges you'll see on your Shopify bill.
Shopify billing cycle
You are invoiced every 30 days for your Shopify subscription, and you pay in advance for the following 30 days. For example, suppose you receive your Shopify invoice April 5. Since April has 30 days, the cycle will terminate at the end of May 4th. On May 5, you are billed for the second month of your subscription. The third month payment is billed on June 4 since may has 31 days.
App billing cycles
Apps that charge merchants using subscriptions are billed on an independent, 30-day billing cycle. This billing cycle is charged for at the same time as the Shopify subscription. There are two types of subscriptions:
Recurring pricing plans
Usage pricing plans
Recurring pricing plans
Recurring app charges are billed with the next Shopify 30-day invoice. In the example below, the bill on May 5 includes the app subscription that overlaps from April 20-May 20. The bill on June 4th similarly includes the app subscription from May 20-June 19 (since May has 31 days).
From your Shopify admin, you can view which subscriptions, including which app subscriptions, have recurring charges.
If you stop paying your bills, or close your store, then Shopify freezes your account and your recurring app charges. If you start your payments again, or re-open your store within 30 days, Shofy unfreezes your account and your recurring app charges resume.
If you pause your store using the Pause plan, you don't need to uninstall your apps. Your recurring app charges are frozen while your store is on the Pause plan, but the charges resume automatically when you reopen your store, or if your store is upgraded to the Pause and Build plan.
Usage pricing plans
If you use apps that bill for usage, then you will always be billed for these usage events on the next bill. For example, in the diagram below the usage record created on April 26 will appear on the May 5 bill. The usage record from May 15 appears on the June 3 invoice. Although these two usage records are tied to the same app subscription, they appear on two separate invoices.
It's important to keep these different billing cycles in mind when considering app bills, uninstalling apps, and app usage charges.
Although you'll see recurring app charges on your account as soon as you approve an app charge, the charges aren't due immediately. Recurring app charges are applied to your account either when you receive your 30-day Shopify subscription bill, or if you exceed your billing threshold (whichever comes first).
Uninstalling apps with recurring charges
Make sure that you consider app billing cycles when you plan to uninstall an app. Recurring app charges are generated the first time an app charge is approved, and then on the first day of an app's billing cycle. Because of this, a charge will appear on your bill even if you uninstall an app only a day or two after you install it.
App usage charges
App usage charges are associated with an app's 30-day billing cycle and resent charges for app usage events. Because an app's billing cycle will not necessarily be the same as Shopify's 30-day billing cycle, it's possible to see usage charges for a single app billing cycle spread over two Shopify subscription bills. You should keep the different billing cycles in mind when considering usage charges on your bills.
Capped amounts
Apps that issue usage charges include a capped amount that prevents billing from exceeding a maximum threshold over the duration of the billing period. To continue using an app after exceeding a capped amount, you need to agree to a new usage charge. This prevents you from being charged for any usage over and above the capped amount.
One-time app charges
One-time app charges are for apps that aren't billed on a recurring basis. You'll see separate bills for any one-time app charges, and they won't appear on your regular Shopify subscription bill.
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