Shopify合作者權限以及合作者常見問題解答

2022-03-28

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您可以使用合作者賬戶為?Shopify 合作伙伴授予直接通過其自己的合作伙伴控制面板或使用 Shopify 應用訪問您的 Shopify 后臺的權限。合作者權限僅向合作伙伴授予您希望他們看到的商店部分的訪問權限。這些賬戶不計入您商店的員工限制。

合作者權限

您可以使用合作者賬戶為 Shopify 合作伙伴授予直接通過其自己的合作伙伴控制面板或使用 Shopify 應用訪問您的 Shopify 后臺的權限。合作者權限僅向合作伙伴授予您希望他們看到的商店部分的訪問權限。這些賬戶不計入您商店的員工限制。

只有店主可以查看合作者訪問請求或授予合作者對商店的訪問權限。在合作伙伴提交訪問商店的請求后，您將收到關于該請求的電子郵件并在 Shopify 主頁上收到通知。

當 Shopify 合作伙伴提交合作者請求時，您可以要求他們輸入合作者請求代碼，以便更有效地控制您收到的請求。在需要輸入代碼的情況下，只有您與之共享代碼的合作伙伴可以申請訪問您的商店。

合作者可以請求并獲得您商店中的所有可用權限，但查看、添加或刪除員工的權限除外。請仔細考慮合作者完成任務需要哪些權限。有關詳細信息，請參閱員工權限。

合作者常見問題解答

什么是合作者？
我正在與自由職業者或代理商進行合作。我如何向他們授予訪問權限？
我應授權自由職業者或代理商哪些權限？
自由職業者是否可以使用合作者權限登錄 Shopify 應用？
我不小心拒絕了自由職業者或代理商的請求，我如何找回請求？
當我與合作者完成合作后，我應該做些什么？
我如何報告關于自由職業者或代理商的問題？
我收到了一封我不認識或不想合作的自由職業者或代理商發送的電子郵件，我該怎么辦？
我是一名 Shopify Plus 商家。我可以控制合作者對特定應用和渠道的訪問權限嗎？

什么是合作者？

合作者是有權訪問您的商店的合作伙伴。合作者與員工類似，但提供有額外的權益。合作者可以從他們的合作伙伴控制面板登錄，從您的商店后臺可以刪除他們對您商店的訪問權限。合作者也不計入您商店的員工限制。

自由職業者和機構可以申請訪問您的商店以進行合作。當他們申請訪問時，您可以查看他們的請求以決定接受還是拒絕。接受他們的請求后，合作者將在您 Shopify 后臺內用戶和權限頁面上的合作者部分中列出。為了更有效地控制您收到的請求，您可以要求 Shopify 合作伙伴在提交合作者請求時輸入 4 位數的合作者請求代碼。

我正在與自由職業者或代理商進行合作。我如何向他們授予訪問權限？

自由職業者或代理商需要請求您商店的訪問權限。如果您已啟用合作者請求代碼，則需要向那些希望請求訪問您商店的自由職業者或代理商提供此代碼。將自由職業者或代理商引導至申請訪問客戶的商店以幫助他們開始進行此流程。

如何要求輸入合作者請求代碼才能訪問？

當您要求輸入合作者請求代碼時，自由職業者或機構需要輸入正確的代碼才能向您發送訪問商店的請求。您需要與自由職業者或機構共享代碼，以便他們能夠發送請求。若要從商店的用戶和權限設置中啟用代碼，請在合作者部分中選擇只有具有合作者請求代碼的人員才能申請訪問。合作者請求代碼是在啟用要求時自動生成的 4 位數代碼。您可以隨時使代碼過期并生成新的代碼。

我應授權自由職業者或代理商哪些權限？

僅授予您認為合適的權限。如果自由職業者或代理商要求特定的權限，他們可能有自己的理由。如果您不確定，請詢問自由職業者或代理商需要這些權限的原因。

如果合作者需要訪問您的發貨預設，您需要為他們授予產品和管理設置員工權限。

有關權限的更多信息，請參閱員工權限。

自由職業者是否可以使用合作者賬戶登錄 Shopify 應用？

可以。但是，合作者必須至少通過合作伙伴控制面板中的商店頁面登錄您的商店一次，然后才能使用 Shopify 應用登錄。

我不小心拒絕了自由職業者或代理商的請求，我如何找回請求？

要求自由職業者或代理商聯系合作伙伴支持。合作伙伴支持將調整合作伙伴的賬戶，以便合作伙伴可以向您發送其他請求。

當我與合作者完成合作后，我應該做些什么？

如果您不再需要來自此合作者的任何其他幫助，請刪除他們的賬戶。

我如何報告關于自由職業者或代理商的問題？

首先，請確保此問題與溝通或期望不匹配無關。Shopify 不對自由職業者或代理商的問題直接負責，但如果您認為合作伙伴未遵循合作伙伴計劃協議，請填寫舉報合作伙伴違規行為表。

我收到了一封我不認識或不想合作的自由職業者或代理商發送的電子，我該怎么辦？

查看請求并確認您不想與其合作。如果收到意外請求，或者不認識發件人，則您不應接受其請求。若要舉報垃圾郵件，您可以聯系 Shopify 支持。在提交合作者請求時，您可以要求自由職業者和代理商輸入 4 位數的合作者請求代碼，以便更有效地控制您收到的請求。當需要代碼時，只有具有代碼的合作伙伴可以申請訪問您的商店，并且您將不會收到不包含正確代碼的自由職業者和代理商的請求。

我是一名 Shopify Plus 商家。我可以控制合作者對特定應用和渠道的訪問權限嗎？

可以。批準訪問權限時，您可以為合作者設置與員工相同的權限。如果合作者申請訪問您的商店，他們僅可看到請求應用訪問權限的選項。合作者不會看到您當前已安裝應用的列表。

Collaborator permissions
You can use collaborator accounts to give Shopify Partners acss to your Shopify admin directly through their own Partner Dashboard or using the Shopify app. Collaborator permissions give Partners access to only the sections of your store that you want them to see. These accounts don't count towards your store's staff limit.
Only the store owner can view collaborator access requests or grant collaborator access to a store. After a Shopify Partner submits a request to access your store, you receive an email about the request and a notification on your Shopify Home.
You can require Shopify Partners to enter a collaborator request code when you submit a collaborator request, to more effectively control the requests that you receive. When the code is required, only the Partners who you share the code with can request access to your store.
Collaborators can request and be given all available permissions in your store, except permissions to view, add, or remove staff. Carefully consider which permissions a collaborator needs to complete their tasks. For more information, refer to Staff permissions.
Collaborator FAQs
What are collaborators?
I'm working with a freelancer or agency. How do I give them access?
What permissions should I give the freelancer or agency?
Can a freelancer use a collaborator permission to log in to the Shopify app?
I accidentally rejected a request from a freelancer or agency, how can I get it back?
What should I do when I'm finished working with a collaborator?
How do I report an issue with a freelancer or agency?
I got an email from a freelancer or agency that I don’t know or don’t want to work with, what should I do?
I'm a Shopify Plus merchant. Can I control a collaborator's access to specific apps and channels?
What are collaborators?
Collaborators are Shopify Partners who have access to your store. They're similar to staff, but offer additional benefits. Collaborators can log in from their Partner Dashboard, and their access to your store can be removed from your store admin. Collaborators also don't count towards your store's staff limit.
Freelancers and agencies can request access to collaborate on your store. When they request access, you can review their request to accept or reject it. After you accept their request, the collaborators are listed in the Collaborators section on the Users and permissions page in your Shofy admin. To more effectively control the requests that you receive, you can require Shopify Partners to enter a 4-digit collaborator request code when they submit a collaborator request.
I'm working with a freelancer or agency. How do I give them access?
Your freelancer or agency needs to request access to your store. If you have a collaborator request code enabled, then you need to provide the code to freelancers or agencies who want to request access to your store. Refer your freelancer or agency to Requesting access to a client's store to get them started.
How do I require a collaborator request code for access?
When you require a collaborator request code, a freelancer or agency needs to enter the correct code to send you a request for access to your store. You need to share the code with a freelancer or agency so that they can send the request. To enable the code from your store's Users and permissions setting, select Only people with a collaborator request code can request access in the Collaborators section. Collaborator request es are 4-digit codes that are automatically generated when you enable the requirement. You can expire the code and generate a new one at any time.
What permissions should I give the freelancer or agency?
Give only the permissions that you feel comfortable giving. If a freelancer or agency asks for certain permissions, there might be a good reason. If you aren't sure, then ask the freelancer or agency why they need the permissions.
If a collaborator requires access to your shipping profiles, then you need to give them the Products and Manage settings staff permissions.
For more information about permissions, refer to Staff permissions.
Can a freelancer use a collaborator account to log in to the Shopify app?
Yes. However, collaborators must log in to your store at least once through the Stores page in their Partner Dashboard before they can log in using the Shopify app.
I accidentally rejected a request from a freelancer or agency, how can I get it back?
Ask the freelancer or agency to contact Partner Support. Partner Support will adjust the Partner's account so the Partner can send you another request.
What should I do when I'm finished working with a collaborator?
If you don't need any more help from the collaborator, then remove their account.

How do I report an issue with a freelancer or agency?
First, make sure that the problem isn't because of a communication issue or mismatched expectations. Shopify isn't directly responsible for issues with freelancers or agencies. However, if you believe that a Shopify Partner isn't following the Partner Program Agreement, then fill out the Report a Partner violation form.
I got an email from a freelancer or agency that I don’t know or don’t want to work with, what should I do?
Review the request and confirm that you don’t want to work with them. If you aren't expecting a request, or if you don't recognize the sender, then you shouldn't accept their request. To report spam you can contact Shopify Support. You can require freelancers and agencies to enter a 4-digit collaborator request code when submitting a collaborator request, to more effectively control the requests that you receive. When the code is required, only partners with the code can request access to your store, and you won't receive requests from freelancers and agencies who don't include the correct code.
I'm a Shopify Plus merchant. Can I control a collaborator's access to specific apps and channels?
Yes. When approving access, you can set the same permissions for collaborators that you can for staff. If a collaborator requests access to your store, they can only see the option to request access to apps. Collaborators don't see the list of apps that you currently have installed.