亞馬遜賬號關聯解封措施及申訴模板
只允許每個賣家有一個賬號。
同站點的賬號關聯,亞馬遜檢測到你在各賬號之間存在交叉銷售行為的話,會發郵件警告你自行刪除一個賬號上的Listing,如果你不警告置之不理,則可能被強行將關聯賬號全部關閉。具體如下:
● 同站點賬號關聯,且賬號間所售賣產品存在交叉,亞馬遜會強制要求你下架新賬號的全部Listing。
● 同站點所售賣產品不存在交叉,賬號可能繼續存活。
● 任意站點,關聯賬號中的一個被關閉,那么其他幾個也難逃厄運,僅僅只是時間問題。所以說,賬號關聯帶來的效果還是很嚴重的,必須引起重視。這也就要求我們必須了解關聯因素,并在公司日常運營中做好預防措施。
一旦關聯,如何解封:
把自己可能產生問題的所有亞馬遜賬號資料,每個賬號相關的資料最好都準備好,以便證明賬號都是正常合法的賬號。向亞馬遜發送第一封申訴郵件,把賬號的證明資料提供給亞馬遜平臺,提供的每一個賬號的證明資料都不能相同,否則亞馬遜會根據這些資料相同而判定你為多個賬號關聯。發送完第一個郵件之后,開始檢測你可能被判定為賬號關聯的所有賬號,并分析關聯因素(如前所述)。以免以后繼續跳坑。亞馬遜平臺會在收到你的申訴郵件后,發送第二封郵件,也許賬號已經通過審核可以解封,也許還需要提供進一步的要求,這里一般會提供一些賬號或店鋪的整改要求,賣家需要按要求來調整,并發送第二封申訴郵件。
最后分享一封關聯申訴模板,僅供參考!
This is our first time to sign up for the Amazon Europe site. We asked our Amazon account Manager why our account was closed. He told us that our account is associated with another account amazon. This issue is very shocking to us. Our company applied for the first time to register for the Amazon Europe site. We totally can't understand why it was judged to be associated with another account.
We checked all of our data of Company and equipment, they are all new. we are very strict with Amazon's rules. We certainly understand that we can only operate one Amazon account, and we also register for the first time, and only one account.
Because I have to go on business trips regularly,
Amazon has 24 hours to reply to the information of client, so I purchased an Aliyun Remote server IP (ECS), Today, I went to ask their customer service. They said that their IP address will be recycled. We can't confirm whether it is just because our address was previously registered Amazon account by someone else, but this is out of our control, cause we can’t check the IP that how it use before, can you understand?
Before buying (ECS) IP, we can't check what this IP used to do. We are very sorry for this, we will not use this ip operation account in the future. We will re-purchase a new network cable to log in to our account to avoid your concerns.
We have provided you with all the information of our company to prove that we are the first time to register an Amazon account Europe , please check our information carefully.
But now my account is blocked because of this account associate with other accounts, I can provide information related to the account to prove our innocence, I hope you can reinstate my account?
I look forward to your reply, thank you deeply!
特別聲明:以上文章內容僅代表作者本人觀點,不代表ESG跨境電商觀點或立場。如有關于作品內容、版權或其它問題請于作品發表后的30日內與ESG跨境電商聯系。
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