如果某個訂單從訂單 > 未履行的訂單頁面上消失,可能是因為此訂單被用戶取消或者正在接受審核。如果此訂單不再出現在未履行的訂單隊列中,則不需要履行。
如果某個訂單從訂單 > 未履行的訂單頁面上消失,可能是因為此訂單被用戶取消或者正在接受審核。如果此訂單不再出現在未履行的訂單隊列中,則不需要履行。
當某個訂單正在接受審核時,意思是指的欺詐審核團隊正在審核該訂單,以確保訂單有效并得到授權。欺詐審核團隊既會自動審核所有訂單是否存在潛在欺詐行為,也會手動審核所有高風險訂單是否存在潛在欺詐行為。商戶不應該也不需要履行任何正在接受審查的訂單。
對于未履行的訂單隊列中的訂單,建議您盡快履行。如需了解有關如何履行訂單以及將訂單標記發貨的信息,請參閱這篇文章。
Why did an order disappear from my Unfulfilled Orders queue?
If an order disappeared from your Orders > Unfulfilled Orders page, this order was either canceled by the customer or placed under review. You do not need to fulfill this order if it is no longer in your Unfulfilled Orders queue.
When an order is placed under review, that means that our Fraud Detection Team is checking to make sure the order is valid and authorized. The Wish Fraud Detection Team both automatically reviews all orders for potential fraud and manually reviews all high-risk ones for potential fraud. Any orders placed under review should not and will not need to be fulfilled.
For the orders in the Unfulfilled Orders queue, we suggest that you fulfill them as quickly as possible. To learn how to fulfill your orders and mark them as "shipped", please visit this article.
特別聲明:以上文章內容僅代表作者本人觀點,不代表ESG跨境電商觀點或立場。如有關于作品內容、版權或其它問題請于作品發表后的30日內與ESG跨境電商聯系。
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