平臺倉庫履行政策

1、Wish商戶設置了“最長妥投天數”的產品的訂單必須按時確認妥投

wish商戶可以針對每個目的國/地區為產品設置從訂單釋放到交付給用戶所需要的最大天數（即“最長妥投天數”）。訂單必須在商戶設置的“最長妥投天數”內確認妥投。

商戶設置的“最長妥投天數”還可能會影響商戶的“倉庫延時妥投率”，參見如下“政策12.2”所述。具體而言，如果某個訂單未確認妥投，且商戶設置的“最長妥投天數”已過，或者訂單確認妥投時商戶設置的“最長妥投天數”已過，則該訂單將被視為一次“倉庫延時妥投”。

2、因訂單確認妥投時間晚于商戶設置的“最長妥投天數”而產生的任何均由商戶承擔

如果訂單確認妥投時間晚于商戶為對應的產品和目的國/地區設置的“最長妥投天數”，則商戶應承擔該訂單 100% 的。

3、如果商戶的“倉庫延時妥投率”在訂單付款被暫扣后的24周后仍未達到可接受的水平，則該訂單將永久失去付款資格

如果自訂單付款首次被暫扣之后過去連續24周（周一至周日），而商戶仍未達到放款條件（即訂單付款被暫扣了24周），則該訂單將不會獲得付款資格。

12Warehouse Fulfillment Policy

Last updated on January 25, 2021

12.1Orders of products with merchant-set Max Delivery Days must be confirmed delivered on time

Merchants may set the maximum number of days it will take to deliver an item, per destination country or region, after an order is released (the “Max Delivery Days”). An order must be confirmed delivered within the merchant-set Max Delivery Days.

Merchant-set Max Delivery Days also may impact a merchant’s Warehouse Late Delivery Rate, as set out in policy 12.2 below. Specifically, if an order is not confirmed delivered and the merchant-set Max Delivery Days for the order have already passed, or if the order is confirmed delivered after the merchant-set Max Delivery Days have already passed, it will be considered a Warehouse Late Delivery.

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12.3Merchants are responsible for any refunds on orders that are confirmed delivered later than the merchant-set Max Delivery Days

If an order is delivered later than the merchant-set Max Delivery Days for the corresponding product and destination country/region, the merchant is responsible for 100% of the cost of any refund on that order.

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12.4If merchants are unable to achieve an acceptable Warehouse Late Delivery Rate 24 weeks after the payment of an order is withheld, the order will no longer be eligible for payment

If 24 consecutive Monday - Sunday weeks have passed since the payment of an order is first withheld and the merchant has still not met the criteria for payment release (i.e., the payment of the order is still withheld 24 weeks after it was first withheld), the order will no longer be eligible for payment.

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