盤庫

盤庫報告顯示了針對庫存屬性更改、誤放庫存、已找到庫存和所有權更正等問題而對您的庫存進行盤點的歷史記錄。

盤點類型和原因代碼

盤庫按類型和原因代碼分類。類型顯示了盤點是提高還是降低您的庫存水平。原因代碼描述了進行的盤點。

盤庫通常成對進行。例如，如果您的庫存屬性從“可售”更改為“已過期”，則會對您的庫存進行兩項盤點：可售庫存減少，過期庫存增加。示例如下：

下表列出了所有盤庫原因代碼及其類型。

庫存屬性

庫存屬性代表一件或多件商品的物理狀態。

提示： 可通過移除不可售庫存節省費用。

如何閱讀報告：在線和下載方法

您可以在賣家平臺在線查看庫存盤點，或通過下載盤庫報告進行查看。

• 建議使用【在線查看】方法，以便快速查看盤庫和調整。當調整盤庫時，將提供盤庫報告中的調整盤點或賠償報告中的賠償交易的鏈接。

• 建議使用【下載】方法，以便大規模了解盤庫的調整狀態。

在在線視圖中，您可以按【原因組】篩選盤庫，如下表所示。

按盤點代碼列出的原因組

在線查看您的盤庫報告：

1. 點擊盤庫報告中的【在線查看】選項卡。

   
   

2. 在【動作日期】下拉菜單中選擇所需的日期范圍，然后在【原因組】下拉菜單中選擇原因組。如果您將【原因組】字段留空，則報告將顯示所有盤點原因。

   
   

3. 如果您想進一步篩選結果，可以添加【賣家 SKU】、【FNSKU】、【運營中心】 或這些選項的任意組合。

   
   

4. 點擊【生成報告】按鈕。

   注意： 如果盤庫超過 50 個，報告將生成多個頁面。使用報告頂部和右下角的快速鏈接在頁面之間導航。

   以下示例展示了根據所選原因組【丟失】、日期范圍【過去 365 天】以及 【FNSKU】 X001SL 生成的報告。點擊報告的【原因】列中的【誤放庫存】可打開調整狀態。
   

1. 點擊調整狀態（在我們的示例中為【找到庫存】）以查看調整事件。在本示例中（參見下表），可看到五個【找到庫存】盤點原因的總數量為 5。

   日期	交易商品編號	FNSKU	賣家 SKU	商品名稱	庫存屬性	運營中心	原因	數量
   2019 年 7 月 23 日	2108808	X001SL	SLU_2PK	SLU_PHOTO_2PK	可售	JFK8	?找到庫存	1
   2019 年 7 月 23 日	210190912	X001SL	SLU_2PK	SLU_PHOTO_2PK	可售	DCA1	?找到庫存	1
   2019 年 7 月 23 日	2101901	X001SL	SLU_2PK	SLU_PHOTO_2PK	可售	PHX6	?找到庫存	1
   2019 年 7 月 23 日	210188746	X001SL	SLU_2PK	SLU_PHOTO_2PK	可售	MGE7	?找到庫存	1
   2019 年 7 月 23 日	21188081	X001SL	SLU_2PK	SLU_PHOTO_2PK	可售	MKE1	?找到庫存	1

注意： 對于 2019 年 11 月 15 日之后未調整的【剩余的誤放或殘損庫存】，您可能有資格根據亞馬遜物流丟失和已殘損庫存賠償政策獲得賠償。

下載您的盤庫報告：

1. 點擊盤庫報告中的【下載】選項卡。

2. 在【動作日期】下拉菜單中選擇所需的日期范圍。

3. 針對想要使用的格式，點擊【請求 .csv 下載】或【請求 .txt 下載】。生成報告通常需要 1 到 45 分鐘。

4. 一旦報告狀態從【進行中】變為【下載】，請點擊【下載】按鈕。

5. 將文件保存至您的電腦。

6. 在電子表格或數據庫程序（如 Microsoft Excel 或 Microsoft Access）中打開報告。

示例如下：

對于具有【在亞馬遜運營中心殘損】、【誤放庫存】或【找到庫存】原因代碼的已調整數量，您可以在在線視圖中獲取更多信息。

對于具有在 2019 年 11 月 15 日之后發生的【在亞馬遜運營中心殘損】和【誤放庫存】原因代碼的未調整數量，您可能有資格根據亞馬遜物流丟失和已殘損庫存賠償政策獲得賠償。

【誤放庫存】、【找到庫存】和【在亞馬遜運營中心殘損】的盤庫將進行相應的調整。您可以在在線視圖和可下載視圖中查看這些調整情況。

在線

當調整盤庫時，將提供盤庫報告中的調整盤點或賠償報告中的賠償交易的鏈接。

可下載

您將能夠看到【誤放庫存】、【找到庫存】和【在亞馬遜運營中心殘損】的【已調整】和【未調整】數量列。例如，當盤庫獲得賠償或調整后，您將看到未調整數量減少而調整數量增加。

以下是在線視圖的示例：

以下是下載視圖的示例：

下表列出了所有可能的原始事件和調整事件組合。

注意： 除【誤放庫存】、【找到庫存】和【在亞馬遜運營中心殘損】庫存以外的盤庫不會在在線視圖或可下載視圖中顯示調整原因。

為什么我的商品被調查？

您會在“管理庫存”頁面和報告中發現一個新的庫存分類，稱為【調查】。這表示亞馬遜運營中心正在積極確認是否存在誤放庫存或庫房殘損庫存。時間線將顯示調查持續時間，絕不會超過 30 天。當被調查的庫存獲得賠償或超過 30 天的持續時間后，您將通過盤庫報告看到相應的盤點轉換。對于 2019 年 11 月 15 日之后進行的盤庫，您無需在 30 天內提出索賠，因為我們正在這 30 天內為您持續調查。

字段定義

Inventory adjustments

The Inventory Adjustments report shows the history of adjustments to your inventory in response to issues such as disposition changes, misplaced inventory, found inventory, and ownership corrections.

Adjustment types and reason codes

Inventory adjustments are categorized by type and reason code. The type shows whether an adjustment is an increase or decrease to your inventory level. The reason code describes the adjustment made.

Inventory adjustments often occur in pairs. For example, if your inventory changes disposition from sellable to expired, there will be two adjustments to your inventory: a decrease in your sellable inventory and an increase in your expired inventory. Here is an example:

Date	Transaction Item ID	FNSKU	Merchant SKU	Title	Disposition	FC	Reason	Quantity
March 24, 2019	13895071006	X0000COYXD	2Y-IQFY-RUQV	How Deep Lies the Shadow	Sellable	LEJ1	Inventory disposition change	-1
March 24, 2019	13895071060	X0000COYXD	2Y-IQFY-RUQV	How Deep Lies the Shadow	Expired	LEJ1	Inventory disposition change	1

The following table lists all inventory adjustment reason codes and their type.

Code	Type	Reason	Definition
6	-	Damaged at Amazon fulfillment center	A decrease to your carrier-damaged inventory level. It is always followed by a P code increase to your warehouse-damaged inventory level.
7	-	Damaged at Amazon fulfillment center	A decrease to your expired inventory level. It is always followed by a P code increase to your warehouse-damaged inventory level.
E	-	Damaged at Amazon fulfillment center	A decrease to your sellable inventory level. It is always followed by a P code increase to your warehouse-damaged inventory level.
H	-	Damaged at Amazon fulfillment center	A decrease to your customer-damaged inventory level. It is always followed by a P code increase to your warehouse-damaged inventory level.
K	-	Damaged at Amazon fulfillment center	A decrease to your defective inventory level. It is always followed by a P code increase to your warehouse-damaged inventory level.
U	-	Damaged at Amazon fulfillment center	A decrease to your distributor-damaged inventory level. It is always followed by a P code increase to your warehouse-damaged inventory level.
D	-	Inventory disposed of	A decrease to your inventory level because inventory has been disposed of
F	+	Inventory found	An increase to your inventory level because missing inventory has been found
N	+	Inventory found	An increase to your inventory level because previously incorrectly assigned inventory has been transferred to your account or because you received an Amazon reimbursement
M	-	Inventory misplaced	A decrease to your inventory level because inventory is missing from a bin location in a fulfillment center
5	-	Inventory misplaced	A decrease to your inventory level because inventory is missing from a bin location in a fulfillment center
3	+	Product redefinition transfer in	Two products with separate identifiers (SKUs) are determined to be the same item. One SKU will be removed from your inventory and added (code 3) as the other SKU.
4	-	Product redefinition transfer out	Two products with separate identifiers (SKUs) are determined to be the same item. One SKU will be removed from your inventory and added (code 3) as the other SKU.
O	-	Inventory correction	Units transferred out of your account because they were incorrectly received to your inventory or because Amazon has reimbursed you for them
P	+	Inventory disposition change	Units of a certain disposition are added to your inventory after the removal from a different disposition. This always follows a code 6, 7, E, H, K, U, or Q adjustment.
Q	-	Inventory disposition change	Units of a certain disposition are removed from your inventory and then added back to your inventory as a different disposition. This is always followed by a P code adjustment.

Inventory dispositions

Inventory disposition represents the physical state of a unit or units.

Inventory disposition	Inventory state	Definition
Sellable	Sellable	Inventory that looks and functions as described in the listing
Defective	Unsellable	Inventory that does not look or function as described in the listing and is not visibly damaged, for example, a recalled product
Customer damaged	Unsellable	Inventory that was damaged by a customer
Distributor damaged	Unsellable	Inventory that was damaged by the seller, vendor, or distributor during receiving
Warehouse damaged	Unsellable	Inventory that was damaged at an Amazon fulfillment center
Carrier damaged	Unsellable	Inventory that was damaged by a carrier during receiving, while in transit to the customer, or while in transit back to Amazon due to a return
Expired	Unsellable	Inventory that has passed its expiration date as described in Date/Lot

Tip: You can save on fees by removing inventory that is unsellable.

How to read your report: online and download methods

You can see adjustments to your inventory online in Seller Central or by downloading the Inventory Adjustments report.

• The View Online method is recommended for quickly seeing inventory adjustments and reconciliations. When there is a reconciliation for an inventory adjustment, a link is provided that will connect you to either the reconciliation adjustment in the Inventory Adjustment report or the reimbursement transaction in the Reimbursement report.

• The Download method is recommended for understanding the reconciliation status of inventory adjustments at scale.

In the online view, you can filter inventory adjustments by Reason group, as shown in the table below.

Reason groups by adjustment code

Code	Reason group
6, 7, E, H, K, U	Damaged
D	Inventory disposed of
F, N	Found
5, M	Lost
3, 4, O, P, Q	Other

To see your Inventory Adjustments report online:

1. Click the View Online tab in the Inventory Adjustments report.

   
   

2. Select the desired date range in the Event Date drop-down menu and the reason group in the Reason Group drop-down menu. If you leave the Reason Group field blank, the report will show all adjustment reasons.

   
   

3. If you want to filter the results further, you can add the Merchant SKU, Fulfillment Network SKU, or FC, or any combination of those.

   
   

4. Click the Generate Report button.

   Note: If there are more than 50 inventory adjustments, the report will generate multiple pages. Use the quick links at the top and bOTTOm right of the report to navigate between pages.

   Here is an example of a reported that was generated with the selected reason group Lost, the date range Last 365 days and the Fulfillment Network SKU X001SL. Clicking on Inventory misplaced in the report’s Reason column opens the reconciliation status.

   Date	Transactions Item ID	FNSKU	Merchant SKU	Title	Disposition	FC	Reason	Quantity
   July 23, 2019	2108808	X001SL	SLU_2PK	SLU_PHOTO_2PK	Sellable	LGB3	? Inventory misplaced	-16
   Inventory found	5
   Remaining misplaced or damaged inventory	11




5. Click on the reconciliation status — in our example, Inventory found — to see the reconciliation events. In this case (see the illustration below), a total quantity of five can be seen for five Inventory found adjustment reasons.

   Date	Transactions Item ID	FNSKU	Merchant SKU	Title	Disposition	FC	Reason	Quantity
   July 23, 2019	2108808	X001SL	SLU_2PK	SLU_PHOTO_2PK	Sellable	JFK8	?Inventory found	1
   July 23, 2019	210190912	X001SL	SLU_2PK	SLU_PHOTO_2PK	Sellable	DCA1	?Inventory found	1
   July 23, 2019	2101901	X001SL	SLU_2PK	SLU_PHOTO_2PK	Sellable	PHX6	?Inventory found	1
   July 23, 2019	210188746	X001SL	SLU_2PK	SLU_PHOTO_2PK	Sellable	MGE7	?Inventory found	1
   July 23, 2019	21188081	X001SL	SLU_2PK	SLU_PHOTO_2PK	Sellable	MKE1	?Inventory found	1

Note: For Remaining misplaced or damaged inventory occurring after November 15, 2019, that has not been reconciled, you may be eligible for reimbursement under the FBA lost and damaged inventory reimbursement policy.

To download your Inventory Adjustments report:

1. Click the Download tab in the Inventory Adjustments report.

2. Select the desired date range in the Event Date drop-down menu.

3. Click either Request .csv Download or Request .txt Download for the format you prefer. It typically takes between 1 and 45 minutes to generate a report.

4. Once the report status changes from In Progress to Download, click the Download button.

5. Save the file to your computer.

6. Open the report in a spreadsheet or database program, such as Microsoft Excel or Microsoft Access.

Here is an example:

adjustment-date	transaction-id	fnsku	sku	product-name	fulfillment-center	quantity	reason	disposition	reconciled	unreconciled
2019-07-23	2108808	X001SL	SLU_2PK	SLU_PHOTO_2PK	LGB3	-16	M	SELLABLE	5	11

For reconciled quantities with reason codes for Damaged at Amazon fulfillment center, Inventory misplaced, or Inventory found, you can get more information in the online view.

For unreconciled quantities with reason codes for Damaged at Amazon fulfillment center and Inventory misplaced occurring after November 15, 2019, you may be eligible for reimbursement under the FBA lost and damaged inventory reimbursement policy.

Reconciliation events

Inventory adjustments for Inventory misplaced, Inventory found, and Damaged at Amazon fulfillment center will have corresponding reconciliations. You can see these reconciliations in both the online and downloadable view.

Online

When there is a reconciliation for an inventory adjustment, a link is provided that will connect you to either the reconciliation adjustment in the Inventory Adjustment report or the reimbursement transaction in the Reimbursement report.

Downloadable

You will be able to see reconciled and unreconciled quantity columns for Inventory misplaced, Inventory found, and Damaged at Amazon fulfillment center. For example, when an inventory adjustment is reimbursed or reconciled, you will see the unreconciled quantity decrease and the reconciled quantity increase.

Here is an example from the online view:

Date	Transactions Item ID	FNSKU	Merchant SKU	Title	Disposition	FC	Reason	Quantity
July 23, 2019	2108808	X001SL	SLU_2PK	SLU_PHOTO_2PK	Sellable	LGB3	? Inventory misplaced	-16
Inventory found	5
Remaining misplaced or damaged inventory	11

Here is an example from the download view:

adjustment-date	transaction-id	fnsku	sku	product-name	fulfillment-center	quantity	reason	disposition	reconciled	unreconciled
2019-07-23	2108808	X001SL	SLU_2PK	SLU_PHOTO_2PK	LGB3	-16	M	SELLABLE	5	11

The following table lists all possible original event and reconciliation event combinations.

Inventory adjustment reason	Reconciliation reason (displayed in drop-down menu)	Definition
Damaged at Amazon fulfillment center	Inspected and disposition corrected	Inventory that an inspection found was not damaged at the fulfillment center
Reimbursed	Inventory for which you have been reimbursed
Remaining misplaced or damaged inventory	The remaining inventory that has not been reconciled
Inventory misplaced	Inventory found	Misplaced inventory that was found
Reimbursed	Inventory for which you have been reimbursed
Damaged inventory misplaced	Damaged at Amazon fulfillment center inventory that was misplaced. Note: The reconciliation will be applied to the Damaged at Amazon fulfillment center inventory.
Remaining misplaced or damaged inventory	The remaining inventory that has not been reconciled
Inventory found	Replacement inventory found	Inventory that was replaced to compensate for inventory lost or damaged, in accordance with the FBA lost and damaged inventory reimbursement policy.
Missing inventory found	Misplaced inventory that was found
Inventory ownership correction	Incorrectly assigned found inventory that was moved to the correct owner

Note: Inventory adjustments other than Inventory misplaced, Inventory found, and Damaged at Amazon fulfillment center will not show a reconciliation reason in the online view or the downloadable view.

Why are my items being researched?

You will notice a new inventory classification in the Manage Your Inventory page and report, called Researching. This represents the misplaced or warehouse damaged inventory that is actively being confirmed at our fulfillment centers. A timeline shows the duration of the research, which will never exceed 30 days. Once the inventory being researched has been reimbursed or has exceeded the 30-day duration, you will see the corresponding adjustment transition over to the Inventory Adjustment report. For inventory adjustments occurring after November 15, 2019, you do not have to wait 30 days to file a claim because we are handling the 30 day researching duration for you.

Field definitions

Online header	Download header	Description
Date	adjustment-date	DD-MM-YYYY
Transaction Item ID	transaction-item-id	Unique ID for this item adjustment
FNSKU	fnsku	Unique item ID assigned by Amazon and used by the fulfillment center
Merchant SKU	sku	Unique item ID assigned by the seller
Title	product-name	Name of the product as listed on Amazon
Fulfillment Center ID	fulfillment-center-id	Fulfillment center where the adjustment is being made
Quantity	quantity	Number of units adjusted
Reason	reason	The download file displays codes while the online view shows descriptions. See the Adjustment types and reason codes table at the top of this page for full codes and descriptions.
Disposition	disposition	Whether the item is in sellable or unsellable/unfulfillable condition
N/A	Reconciled	Number of units reconciled with other adjustment events
N/A	Unreconciled	Number of units not reconciled with other adjustment events

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