魁北克 (QST) 常見問題

如何收取 QST?

如果魁北克賣家未提供有效的 QST 登記號來證明其已登記繳納 QST，亞馬遜會按 9.975% 的標準稅率對其支付的“我要開店”費用收取 QST。

自 2019 年 11 月 1 日起，亞馬遜將開始針對“我要開店”費用計算并收取 QST。

我提供了有效的 QST 登記號后，亞馬遜為什么仍收取 QST？

如果您提供了有效的 QST 登記號來證明您在 2019 年 11 月 1 日當天或之前登記繳納了 QST，則亞馬遜將不再計算和收取 QST。

但是，由于時間問題，亞馬遜可能會針對某些訂單收取 GST。亞馬遜在買家下單時計算 QST，并在賣家配送訂單時向賣家賬戶收取相應稅費。因此，在您提供 QST 登記號之前，亞馬遜可能已對下達的訂單收取了 QST。

我更新了自己的信息，以反映我當前所在的地址不位于魁北克。為什么仍然收取 QST？

亞馬遜在買家下單時計算 QST，并在賣家配送訂單時收取相應稅費。如果您在配送時提供的信息表明您是魁北克居民，就會向您收取 QST。如果您在更新當前地址和付款信息之前有待處理訂單，就會出現這種情況。

請轉至賣家賬戶信息并查看各個部分的內容，確保您的所有信息完整且準確。

請注意，可能有多個地址和多種付款方式與您的賣家賬戶關聯。

我如何才能獲得針對之前向我的賣家賬戶收取的 QST 發放的退款？

向亞馬遜提供有效的 QST 登記號來證明您在提供的相關服務的截止日期前登記繳納了 QST 后，便可針對之前向您收取的 GST 申請退款。

要申請退款，請按以下步驟操作：

1. 按下列流程操作，向亞馬遜提交您的 QST 登記號。

2. 使用“聯系我們”表單，聯系伙伴支持。
   

1. 選擇我要開店

2. 點擊其他問題，然后點擊稅費問題

3. 在您想咨詢哪些稅費問題部分，針對向您的賣家賬戶收取的 QST 申請退款。

3. 完您的申請后，將向您發送問題的更新信息。如果您的申請獲得批準，更新信息將包含您的賣家賬戶能夠收到退款的預計日期。

QST 退款申請的處理時間最長為 90 天。處理完您的申請后，亞馬遜會向您發送最新信息。如果您的申請得到批準，更新信息將提供您的賣家賬戶能夠收到退款的預計日期。

對于針對“我要開店”費用收取的任何 GST，亞馬遜是否會向我提供發票？

根據魁北克的法規，亞馬遜無需開具稅務發票。您可以在日期范圍報告中找到每月的所有活動。要查看這些報告，請依次轉至賣家平臺 > 報告 > 付款 > 日期范圍報告 >，然后選擇特定時間段的交易報告。

亞馬遜能幫我填寫納稅申報單嗎？

雖然我們致力于幫助賣家，但不提供稅務咨詢或合規性方面的服務。請聯系。

How is QST charged?

Amazon will charge Quebec-based sellers a standard rate of 9.975% QST on the Selling on Amazon fees if the seller does not have a valid QST number on file as evidence that it is QST-registered.

Amazon will begin calculating and collecting QST on Selling on Amazon fees effective November 1, 2019.

Why is Amazon continuing to collect QST when I have provided a valid QST number?

Amazon will not calculate and collect QST if you have provided a valid QST number as evidence that you are QST-registered on or before November 1, 2019.

However, there may have been QST collected based on orders due to timing. Amazon calculates QST when an order is placed, and charges it to the seller account when the order is shipped. Therefore, QST may have been collected on orders placed prior to the time you provided your QST number.

I updated my information to reflect my current address, which is outside Quebec. Why is Amazon continuing to collect QST?

Amazon calculates QST on fees when an order is placed, and collects it when an order is shipped. If the information you provided at the time of shipment indicated you were a resident of Quebec, then QST will have been collected. This might have occurred if there were pending orders before you updated your current address and payment information.

Go to Seller Account Information and review each section to ensure that all of your information is complete and accurate.

Note that there may be several addresses and payment methods associated with your seller account.

How do I receive a refund for previously-charged QST on my seller account?

You may request a refund for previously-charged QST once you have provided Amazon with a valid QST number as evidence that you were QST-registered as of the date of the relevant services provided.

To request a refund:

• Submit your QST number to Amazon by following the process listed above.

• Contact Amazon Seller Support through the Contact us form.

a. Choose Selling on Amazon

b.  Click Other issues and then Tax Questions

c.  Under What are your tax questions, request a refund of the QST charged to your seller account.

• You will receive an update for your case when your request has been processed. The update will provide the estimated date when you can expect to receive a refund in your seller account if your request was approved.

QST refunds can take up to 90 days to process. You will receive an update from Amazon when your request has been processed. The update will provide the estimated date when you can expect to receive a refund in your seller account, if your request was approved.

Will Amazon provide me with an invoice for any QST collected on Selling on Amazon fees?

Amazon is not required to issue tax invoices under the Quebec legislation. All monthly activity can be found in date range reports. You can view these reports by going to Seller Central > Reports > Payments > Date Range Reports > and selecting a transactional report for a particular timeframe.

Can Amazon help me with my tax return?

While we are committed to helping sellers, we do not provide tax advisory or compliance services. Please contact a tax advisor.

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